The Big Screen Store

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Lowest TV Prices

15 Day Low Price Guarantee

We guarantee the best price on EVERYTHING we sell. When you visit our store, we will take you online and SHOW YOU our competitors’ prices. If you can find the same item for less, we’ll match the price and give you our unparalleled customer service, technical support, and expert advice all at NO ADDITIONAL CHARGE.

If you find the same item on sale for less, either in our store or at one of our local, stocking competitors, UP TO 15 DAYS FROM THE DATE OF DELIVERY, we’ll credit you the difference!

Why deal with an impersonal box store or buy online when you can have the value of dealing with local experts at guaranteed lowest prices?

Visit our store and let us show you why for 17 years and counting we are the best place to buy your new HDTV, Bose surround sound system, and home theater furniture!

At the time of purchase, we will match the current pre-tax price for new, identical, immediately available products from a local retail competitor’s store and these designated major online retailers: Amazon.com, Crutchfield.com, hhgregg.com, Sears.com, Target.com, and Walmart.com.  We will also match prices post purchase within 15 days of your delivery.  We ask that you be fair to us in calculating the value of all the benefits we provide to you as we ALWAYS go out of our way to make sure we delight you with our service and prices. Our integrity in doing business speaks for itself and we hope that you will give us a chance to prove it to you.

The Guarantee does not apply to:  the online prices of unauthorized dealers and retailers not listed, the online prices of third party vendors (Marketplace vendors) on designated major online retailers websites, offers that include financing, gift card offers, bundling of items, free items, pricing errors, mail-in offers, coupon offers, competitor’s service prices, items that are advertised as limited-quantity, out of stock, open-box, clearance, refurbished/used items, special hour sale event items and credit card offers, and items for sale Thanksgiving Day through the Monday after Thanksgiving.

Customer Testimonial from Edward K

Posted by Jason Brager in testimonials

Dear Mr. Brager:

This is a follow-up to my telephone conversation with you this morning on the outstanding customer service provided by Alfred Adjin in your Rockville showroom. My first experience with Alfred was earlier this year when he was with Myer Emco and we purchased a TV. Before the TV was delivered Myer Emco closed its stores and went out of business.

I was so pleased to find Alfred at The Big Screen Store and with his good help my wife and I purchased a Samsung C6800 with all the accessories he recommended. It was installed on schedule and worked fine for several weeks until we encountered a problem with the Harmony 900 remote. One call to Alfred was all that was needed. He very promptly had a technician come out who found that the problem was not the remote but needed an adjustment on one of the boxes. Following this adjustment by the technician, the TV, Harmony remote and all accessories are working beautifully. During this short period while the problem was being worked on Alfred called several times following up on the situation. He wanted to be sure that the situation was being resolved.

All too often, once the sale is closed the problems go to the “back burner” – not with Alfred. He stayed with the problem until he was satisfied we were with good service. This is especially important when the sale involves a product that is highly complex and technical like a TV with all the “bells and whistles.” I told Alfred that any time The Big Screen Store needs a recommendation to call me.

You have an excellent sales representative in Alfred and every reason to be proud of him. Making the sale is only one goal – having a satisfied and pleased customer base is far more important to the long-range success of any retail business involving “big ticket” products like TVs and electronics. Alfred is outstanding!

Sincerely,
Edward K.