|Monday||10:00 AM - 8:00 PM|
|Tuesday||10:00 AM - 8:00 PM|
|Wednesday||10:00 AM - 8:00 PM|
|Thursday||10:00 AM - 8:00 PM|
|Friday||10:00 AM - 8:00 PM|
|Saturday||10:00 AM - 8:00 PM|
|Sunday||11:00 AM - 6:00 PM|
- Glen Burnie, MD
22:17 20 Jun 19
Very knowledgeable and friendly. Made the buying process seamless.
19:03 15 Mar 19
Greg and his team are awesome I've bought 2 TV's and plan to get another this year
14:20 10 Mar 19
Excellent experience. I never really heard of Big Screen TV store until the financing company i used recommended them for purchasing my electronics. I live like an hour from this store but it was worth the drive. When i called my local store, they didnt answer so I contacted the Glen Burnie store, Mr. Michael answered. He gave me phenomenal customer service over the phone, straightforward no chasers. He answered questions about the price over the phone, discussed the specs and everything. I was so impressed that i came in the BWI store the very next day and purchased my item with Mr. Michael only. He was just as helpful in the store as on the phone. I couldnt moss him bc he discribed himself too the tee, Goatee to be exact (great sense of humor). He didn't give any pressure and was happy to accomodate anyway possible. I recommend you to not just view their website but come to the actual store. You will be amazed at the merchandise and prices for quality items. The truly do beat their competitors prices...I confirmed online immediately and was sold. I scheduled delivery and got the date i requested and the installers were even more professional. The overall experience is truly a 5 star rating. I was out of there in less than an hour and I was responsible for the lag bc I challenged everything and had to make an errand in the midst of the purchase. Thank you BWI- Big Screen TV for your top-notch everything.
18:22 14 Feb 19
Based upon my experience, this is the only vendor to use to purchase a Big Screen TV. They truly are professionals, extremely knowledgeable, offer excellent customer service (purchase to delivery, to tv setup), and excellent prices (will match any competito pricesr and honor subsequent sale prices on your tv based upon a grace period). I highly recommend them over any competitor.
16:50 04 Jan 19
Excellent service in store, delivery was timely and professional. Very satisfied with our purchase and the product
22:19 20 Dec 18
Very impressed with the whole experience.with the delivery guys and especially the gentleman named mike that sold me the tv.Thanks again mike you rock. The Big Screen store rock!!!!!😍
00:52 15 Dec 18
Jason gave me excellent service from start to finish. He even came to my house on his day off to fix an issue. I won't go anywhere else for my next one!!
18:46 15 Nov 18
We were very happy with the Big Screen Store. Sales person was very knowledgeable and not pushy. Spent time discussing options with us. Price was great and delivery and install were very professional and on time.
20:05 01 Nov 18
Michael Wall was a great sales person to work with. He presented all the options to ensure that we were sure to get exactly what we wanted. He also did extensive follow up to ensure our delivery and installation appointments were set up to suit our schedule. We appreciated his great customer service.
12:21 01 Nov 18
The number of different models and features of tv’s are enormance. Big Screen explained each unit and it’s price , without pressure and matched the marginal difference in price the warehouse store had. Then they delivered and installed the unit ( less risk and less time ) which was free at the time. I would suggest you visit them, you will be glad you did.
12:04 04 Oct 18
I went here almost 2 years ago to buy my Samsung tv , and the customer service was excellent.
17:28 26 Sep 18
Great place to buy Samsung TVs. Extended warranty and same price as anywhere else. Salesman very helpful.
14:11 22 Aug 18
My experience with The Big Screen Store has been great. Mike Wall was very knowledgeable, and helpful when my wife and I were picking out the Palliser home theatre chairs.We had to return to the store on several occasions to decide on the choice of leathers and colors. Mike really helped us to make a good decision on the whole purchase. Looking forward to be receiving the chairs soon. Customer service has been excellent so far. I will definitely return for a new 75 inch TV in the future.
11:16 03 Aug 18
Great store with many options. John Beauchamp did a great job. He was incredibly knowledgeable and honest throughout the process. He worked hard to make sure I was satisfied well after the sale was over. Very impressed.
15:41 18 Jul 18
Michael Hall is awesome! My wife and I had a great experience purchasing a new tv with him. We had been in a month earlier in the start of our search and he remembered us, which is rare in this world. He is very honest in his approach and does not try and constantly up-sell you like other stores do. I bought my last big tv at the Big Screen Store, years back, and will continue to do so in the future!!
00:51 04 Jun 18
I recently purchased seven theater seats from The Big Screen Store. This was a major purchase and like most consumers I did quite a bit of research to make sure I got the best price and highest quality seats. I visited the store and exchanged multiple emails with Michael Wall over several months before making the purchase. He was patient, knowledgeable and responsive. He took the time to review the layout of my movie room and diagrammed several configurations that would work for the new seats. He did a great job for us from start to finish.