Annapolis, MD

The Big Screen Store

the big screen store annapolis md

Annapolis, MD

1125 West St
Annapolis, MD 21401
Phone: 410-571-0100

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Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday12:00 PM - 5:00 PM

  • Annapolis, MD

CLAUDIA KANNON
CLAUDIA KANNON
19:53 30 Oct 18
Personalized service with an experienced expert who knows his merchandise. Competitive pricing on all products. Wonderful experience compared to the big box stores!
Gwynn Sperandeo
Gwynn Sperandeo
16:46 22 Sep 18
Super friendly and helpful. Got an AMAZING deal on 3 TVs for our game room. Great customer service and great prices!
Denise Lee
Denise Lee
22:02 05 Aug 18
We found the Big Screen Store when looking for a Stressless Recliner. Our salesman, Frank White, was great! He helped us evaluate the models they carry, gave us leather samples to take home, and showed us color options for the wood base. He spent a lot of time with us and we never felt rushed. We will have a truly custom chair that will look beautiful in our home.
William Beusse
William Beusse
00:56 22 Sep 18
We have purchased several large screen TVs at prices well below other sellers. We have also bought theater room seating for three houses since moving to the Annapolis area in 2003. The Big Screen store has always been able to get us just what we needed at fantastic prices. We believe that the theater rooms they helped us furnish actually sold our last two houses.
Gerald OBrien
Gerald OBrien
19:49 21 Oct 18
I love my TV. The service was outstanding. My delivery was on time and carried out quickly.
Gwynn Sperandeo
Gwynn Sperandeo
21:46 29 Nov 18
Super friendly and helpful. Got an AMAZING deal on 3 TVs for our game room. Great customer service and great prices!
Ferris Buehler
Ferris Buehler
01:38 09 Nov 18
I purchased a Samsung QLED TV from the Big Screen store and I really appreciated their service. The price was great & the experience of a "white glove" style delivery left my spouse impressed. They're warranty service is hard to beat too!
Kevin Webster
Kevin Webster
20:15 04 Dec 18
very fast and friendly service. Definitely felt like I received the personal touch.
Emerson Brooks
Emerson Brooks
22:16 08 Dec 18
The staff was very knowledgeable, and not pushy. It was a great experience.
Mark Davis
Mark Davis
16:25 24 Dec 18
I've been purchasing my TV electronics through this company for over 40 years, first as Luskins, and now as the Big Screen Store! In the words of iconic Stan Lee (may he rest in peace), "Nuff said!"
Barbara Newton
Barbara Newton
19:36 04 Jan 19
Love the choices of tv’s. Excellent service. Very polite. Delivery man was unable to get a picture on the screen, but he recommended calling Comcast and they were out the next day and got it going!
Ted Hockey
Ted Hockey
13:15 27 Feb 19
Highly recommend The Big Screen Store (Ellicott City), 5 stars!! Competitive prices to online but much better service. Sales manager (Greg D) knew his stuff inside and out, answered all my questions with insight, had all the models in store and made comparison very easy. After delivery I noticed a few bad pixels on the edge of the screen, called and within 5 minutes they (Greg D) took care of it. Gave me options and one was an upgrade at no charge, delivered new TV, boxed up the original. Glad I went local and not online. Very positive experience, will be a return customer for sure.
Olga Chatfield
Olga Chatfield
16:32 16 Mar 19
Great store, nice selection of TV furniture! Very helpful and polite service, which is so rare today.
Michele Frame-Miller
Michele Frame-Miller
18:26 13 May 19
Frank was awesome.Very good prices, and knowledge for the product was provided.Very nice experience.
Louis Prugh
Louis Prugh
16:17 06 Jun 19
Terry in Annapolis was very knowledgeable and no pressure. I would go back without hesitation. They also had the lowest price for my 75 inch Samsung TV. BTW, they only carry Samsung TVs.
Garnet Timbario
Garnet Timbario
13:17 07 Jul 19
Large screen sores - had exactly what we needed. Staff was very knowledgeable and attentive.
New Razor Blade Barber Shop
New Razor Blade Barber Shop
21:22 17 Jul 19
This is a great business right here on West Street and it's within walking distance to New Razor Blade Barber Shop.
Ted Hockey
Ted Hockey
13:15 27 Feb 19
Highly recommend The Big Screen Store (Ellicott City), 5 stars!! Competitive prices to online but much better service. Sales manager (Greg D) knew his stuff inside and out, answered all my questions with insight, had all the models in store and made comparison very easy. After delivery I noticed a few bad pixels on the edge of the screen, called and within 5 minutes they (Greg D) took care of it. Gave me options and one was an upgrade at no charge, delivered new TV, boxed up the original. Glad I went local and not online. Very positive experience, will be a return customer for sure.
Bourtadakis Barber Shop
Bourtadakis Barber Shop
16:39 21 Oct 19
This is a great business right here on West Street and it's within walking distance to Bourtadakis Barber Shop.
Ken Schwer
Ken Schwer
18:38 20 Nov 19
Explained products very well with Great deal on TV and sound system and quick delivery. Highly recommend!
April lane
April lane
20:04 23 Nov 19
Great selection with awesome Black Friday deals! Frank was very helpful!
Harvey Tillipman
Harvey Tillipman
17:03 09 Dec 19
Knowledgeable, helpful and very friendly. A pleasure to work with and do business with. Frank was very helpful in telling us all about the details of the various TVs - which made our final decision very easy to meet our particular need for a new TV. Frank also helped us make sure the TV was properly installed on our new TV stand as the new set was much larger and required a new stand. And in addition the delivery men helped us move TVs to accommodate our new set.Would highly recommend The Big Screen Store.
Jim Preaskorn
Jim Preaskorn
19:19 20 Dec 19
Great deal and fast delivery.
David Kimmel
David Kimmel
19:43 03 Jan 20
The salesman Frank White was knowledgeable about TV'S and answered all questions and concerns. The experience was delightful and we left knowing if problems arose we had a person to trust to resolve any issues. Fast on time delivery plus a extended warranty far superior to other vendors.
Mark Zablotny
Mark Zablotny
22:06 10 Jan 20
I broke my leg -- thus immobile. Terry from the BSS came to our house and spent an enormous amount of time helping me get the right system for us.He did an outstanding job. Very happy with BSS Annapolis.
Jeff Whetzel
Jeff Whetzel
13:13 03 Feb 20
Good service in store, delivery and set up went well. Had an issue with the sound bar, salesmen said they would make it right and they kept their word. I would recommend buying from Big Screen store.
Cathy O'Malley
Cathy O'Malley
19:12 05 Feb 20
They were wonderful! They made buying the tv easy. Delivery & set up we’re a breezee! The delivery man/setup tech were prompt, professional& friendly.
Tommy Thompson
Tommy Thompson
23:00 11 Feb 20
The staff was very professional and knowledgeable about the televisions. The store has great deals which makes the customers want to buy the products.
Cason Green
Cason Green
14:55 13 Mar 20
Salespeople were extremely knowledgeable. Big Screen Store also had a great warranty which helped my decision to purchase here. They also have many delivery and installation options if needed!
Olga Chatfield
Olga Chatfield
16:32 16 Mar 19
Great store, nice selection of TV furniture! Very helpful and polite service, which is so rare today.
Carin More
Carin More
20:15 18 Aug 18
Frank and Terry who run the store atr very knowledgeable, and friendly guys. Fabulous cozy showroom.They also sell home theater lazyboy like comfy chairs and couches,tv stands and of course big bright beautifl tv's. Highly recommend a visit. FYIparking is on the side bust mostly around the back.
Marie Meyers
Marie Meyers
18:26 26 Mar 20
I highly recommend The Big Screen Store in Annapolis, MD. Mr. Terry Shaw helped me with a warranty problem. He helped me purchase my new TV and set up the delivery. Everything went without a hitch. Very happy customer.
C.O. Johnson
C.O. Johnson
15:28 31 Jul 20
We went into the Annapolis store early June to purchase two televisions as advertised in their 2 for 1 price special. Frank was very helpful in showing us the TV's on special as well as better quality televisions. I never got the feeling we were being upsold but more being provided all our purchase options. We were so comfortable with Frank's easy going manner and comprehensive knowledge of his products we purchased two tv's, sound bars and a large sectional with recliners. Following the sale he was very diligent in keeping us posted on the delivery details and date. The delivery team was also very proficient in carrying our items to our second floor location. I highly recommend the Annapolis Big Screen Store.
Olga Chatfield
Olga Chatfield
01:01 17 Mar 19
Great store, nice selection of TV furniture! Very helpful and polite service, which is so rare today.
KAREN DAVIS
KAREN DAVIS
17:28 10 Sep 20
Great service fast delivery.
Pat Adams
Pat Adams
20:54 17 Sep 20
Very satisfied..would definitely recommend...
Randy Jones
Randy Jones
22:58 20 Oct 20
Salesman was very helpful in helping me decide on the TV that I wanted he explained thing so I could make informed decision. I had BSS install for me they were on time and professional, install was harder than I anticipated and took longer , there was no extra charge for the difficult install. GREAT JOB
Connie Bing
Connie Bing
13:07 03 Nov 20
I worked with Frank and Terry. They were both exceptional in getting me everything I needed and also with any additional items that I requested. I definitely recommend the Annapolis location and both of these guys. Great installation services and really fast delivery.
ROBERT KEMPNER
ROBERT KEMPNER
01:35 11 Nov 20
I bought a 75 inch tv and the next week I bought a 55 inch tv. I arranged the purchase and delivery all by phone which was very easy. My salesperson in the Annapolis store was Terry. He was very helpful and answered all my questions. My only negative comment has to do with a $50.00 charge (which I was told about up front) for programming the new remote which came with the tv(s). It only took the delivery/installer less than 5 minutes to complete this task. I therefore think that a $50.00 charge for each tv (total $100.00) is much too high. For this reason I can only give a 4 star rating instead of 5. I believe that programming the remote should be included at no additional charge as part of the free delivery /installation process for all tv's over $1,000.
Jonathan Tipa
Jonathan Tipa
21:43 29 Dec 20
Easy. Too easy. Prices were the same as big box but customer service and knowledge were better. Way better. In addition, shilling and install was scheduled within two days of purchase. How do you beat that? The simple answer is that you don’t! Dealing with a small business has its perks and this was a big one. Is much rather support this store and the major retailers. Will do it again.
Jay McCarl
Jay McCarl
00:34 30 Dec 20
Great price, excellent advice from Terry, and seamless installation. Many thanks!
Dean Tomes
Dean Tomes
15:52 04 Jan 21
Absolute GEM of a store, with quality folks working behinds the scenes to make things happen. Ordered a large TV that was shipped via tractor trailer in about one week, the item arrived perfectly packaged, and the extra care they took with thin sheets of wood to protect the front and rear is an incredible customer service gesture.I received photos of the TV in the test area to show it in working condition, and photos of it on a skid securely banded, so i knew exactly how it was coming to me.Jim & Jason were wonderful to work with on this purchase, straight pricing, no surprises, free shipping and I could not be happier with The Big Screen Store from top to bottom.I would definitely purchase from them again in the future.
Linda Harrison
Linda Harrison
23:59 09 Jan 21
The people who work in this store as well as the delivery people are very nice. They are accommodating and there for your reference when you need them. I could have never gotten the personal service at Best Buy that I got at Big Screen Store and Kevin was a wonderful person to deal with . I'm not very electronically bent so it worked very well for me. They are great, especially Kevin and Charley!
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