|Monday||11:00 AM - 8:00 PM|
|Tuesday||11:00 AM - 8:00 PM|
|Wednesday||11:00 AM - 8:00 PM|
|Thursday||11:00 AM - 8:00 PM|
|Friday||11:00 AM - 8:00 PM|
|Saturday||10:00 AM - 7:00 PM|
|Sunday||12:00 PM - 5:00 PM|
- Fairfax, VA
15:06 15 May 19
Products are great (both TV's and the amazing seating they offer.) Very professional staff. Can't go wrong here.
15:20 12 May 19
Great people. Great response. Very knowledgeable. Recommend highly.
16:31 13 Apr 19
Great service, good selection and quality, fair prices. Would definitely recommend. We purchased a TV, console cabinet, and soundbar.
01:15 07 Apr 19
The personal service at the Fairfax Big Screen Store is excellent. The quality of the products they carry, such as Samsung and Bose are rated as some of the best. When they have sales the deals are especially appealing although their regular prices are good and competitive anytime. Delivery and set-up were on time and so helpful. Our purchase consisted of a 75” Samsung TV, Bose Soundbar, and console to set the TV on as I did not want it hung on the wall. We are having a little issue with the soundbar (may be user issue!) but am confident if we reach out to the store we can get the assistance we need.
23:53 18 Jan 19
Matching prices, double warranty, cutting edge technology and a knowledgeable sales staff that answered every question I threw at them. I will definitely be back!
20:54 11 Jan 19
I had a problem with my Samsung 55 inch TV, the staff was great and worked hard to resolve the problem. But the third party extended warranty company they use is awful. I started in Aug with a repair ticket, two different repair companies and no shows later, company number three picked up my TV and I finally received a new TV in Dec. Again the Big Screen Store staff are great!
17:03 04 Jan 19
This company is extraordinary on every corner of the business - Sales, Technical Support, Service. They are all very professional, yet personable as they focus on meeting your needs.
21:35 16 Dec 18
Knowledgeable staff. Very pleasant experience and great prices all around.
20:38 04 Dec 18
Great products and service at the Big Screen Store. Our salesman was Essy and he was extremely helpful and very knowledgeable. I definitely prefer the Big Screen Store over big box competitors and plan to buy another TV next year.
18:30 29 Nov 18
Staff was great. Straight forward, honest, up front, and very pleasant to deal with. Anwsered all my questions in simple easy to undsrstand verbage. Thanks so much for an incredible experience.
22:03 27 Nov 18
Best TV buying experience ever. Knowledge sales staff, picked out the Samsung UHD TV. Next day delivery, service folks removed old set, set up new one. No muss, no fuss, no box to throw out. Best prices and service. Why go anywhere else.
13:11 04 Nov 18
Jason was knowledgeable, helpful, but not pushy. I had a good TV buying experience.
00:25 20 Oct 18
Wanted a big screen got a better price than Amazon and was set up and working perfect in 1 day.
02:44 04 Sep 18
This is THE place to go for all of your TV and audio/video needs. They go above and beyond to find the best deal to fit your needs and have the personnel that guide you every step of the way. Never pushy, never tying to sell you anything more than you need/ask for, just top-notch, ultra-knowledgeable salespeople who truly have your best interests in mind. I worked with Matt at this store and appreciated his attention to detail and willingness to find the best deal out there on my new Samsung TV. It was a throwback to when stores placed emphasis on customer service, followed through on commitments to the customer and provided an outstanding customer experience. I will be returning here for all of my future Audio/Video needs.
19:09 29 Aug 18
Very low pressure informative experience at the store. We got the best price and prompt professional installation of the product. We are very pleased with our experience at the Fairfax Big Screen Store.
14:07 14 Aug 18
Matthew Cooper provided an excellent service when we came into the store. He paid attention to details, answered all of our questions and gave us options based on our needs. Highly recommended. Thank you Matthew!!
20:54 15 Jul 18
I have purchased several big screen TVs from this store for the past 15 years. No pressure sales. Best deal in terms of price, service and selection. Their installation staff is professional and friendly. They also have a great selection of home theater seating arrangements. Strongly recommend them to anyone interested in buying big screen and home theater seating.
20:31 29 Jun 18
The Experience was excellent!Essy did more than I expected;True professional in all aspects ofThe the Sale!! His presentation sold meOn your product!Your company is very fortunate to have This caliber of person promoting your Product!Thank You for making this transaction a stress free Exercise!Have a prosperous year!!!! Joe clark