Fairfax, VA

The Big Screen Store

the big screen store fairfax va

Fairfax, VA

11053 Lee Highway
Fairfax, VA 22030
Phone: 703-218-2400

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Monday11:00 AM - 6:00 PM
Tuesday11:00 AM - 6:00 PM
Wednesday11:00 AM - 6:00 PM
Thursday11:00 AM - 6:00 PM
Friday11:00 AM - 6:00 PM
Saturday11:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM

  • Fairfax, VA

Jim C.
Jim C.
21:23 05 Mar 20
Great experience purchasing a new Samsung flat screen TV. The salesman (who is also the store manager) was very helpful but not pushy. After installation it s clear we made the right decision. The team that delivered the TV, set it up for us and helped us move the old TV. Very helpful and pleasant. All in all, a great experience.
Robert Borchert
Robert Borchert
16:21 16 Feb 20
I not only bought a TV but made a friend . Michael Lowery greeted me and was and still is a wealth of knowledge about electronics . Michael has over 30 years experience in the industry ,I asked questions and he had answers . I looked at many Televisions in his store with no sales pressure at all . The 65"Q900R Picture got my attention Then I watched a 75" Q900R These Televisions had the most beautiful , most clear ,sharp ,pictures that Iv'e ever seen anywhere ever ! I'm 66 years old and have purchased many Televisions in my life time . I noticed another Television with a fantastic picture and got up from the very comfortable couch to have a closer look ,also checking the Price . I had found a massive 82" Samsung 8 K Q900 R the same T V that I'd been watching just the size is larger . Michael Lowery came over ,I said sold ,do you have this T V in stock and how soon can I have it delivered ,delivery was quick and a breeze .The Knowledge and level of service at The Big Screen Store Top Notch ,This small company cares about there customers ,that alone is priceless .Some that are reading this may wonder about the price of the T V ,Amazon ,Walmart ,Best Buy all had the Exact same price that I paid For my TV . The expert Knowledge and out standing service was free of charge at The Big Screen Store .Do your selves a favor and stop by and see for your self . Rob Borchert
Randy Hollstein
Randy Hollstein
20:37 10 Jan 20
The Big Screen store staff was a pleasure to work with, they are extremely knowledgeable and the pricing was as good or better than the big box stores and/or Amazon. We will be buying all our Flat Screen TVs from them in the future! Oh, they deliver too.
Don Mackintosh
Don Mackintosh
19:51 10 Jan 20
Salesman/Manager Michael was exceptional in his customer focus, product knowledge, and suggestions for meeting our viewing desires. The store itself was very user friendly; clean, uncluttered, and with visually-appealing product displays. Delivery of our new TV was easily scheduled and extremely professional. The delivery crew members were a credit to the store. If you go into the store chances are you'll come out a new TV owner.
Jon Silberman
Jon Silberman
17:15 09 Dec 19
Excellent, low pressure sales assistance, competitive prices, free extra warranty year and delivery made my TV and soundbar purchase at the BSS a pleasure.
Jim Khoury
Jim Khoury
16:55 09 Dec 19
Fast delivery and the guys were very accommodating. Highly recommended.
Fran Eckley
Fran Eckley
07:22 04 Oct 19
We went here to find a console for our big tv. The experience was very good. We ended up getting a discontinued console that saved us a lot of money. The salesperson was so helpful and aware of our price constraints helped us find the one that was big enough and not overpriced.
Constantine Kazakos
Constantine Kazakos
14:37 02 Sep 19
Very good and reliable service. All transactions were completed on the phone and the installation of my TV, on site, was performed flawlessly.
M Myers
M Myers
01:40 18 Aug 19
Wasn’t pressured to buy. Very helpful staff. We bought when we were ready.
robert zarzar
robert zarzar
17:45 13 Jun 19
Great products. We love our Samsung 4K and our custom made cabinet. Watching shows has never been better. A big thanks to Mark for all his help. The service is outstanding. And when you are spending for quality, service is especially important.
Harold Kober
Harold Kober
20:42 06 Jun 19
Fast service and beat best buy for price, warranty, and delivery options.
Harold Kober
Harold Kober
15:43 06 Jun 19
Fast service and beat best buy for price, warranty, and delivery options.
Deborah Campbell
Deborah Campbell
15:32 06 Jun 19
Great advise in the showroom by Essy and quality installation by Vincent. TV Screen had an imperfection when unboxed and the Big Screen Store scheduled and replaced the TV within 48 Hrs. Highly recommend this vendor.
Harold Kober
Harold Kober
19:49 20 May 19
Fast service and beat best buy for price, warranty, and delivery options.
Barry Shackelford
Barry Shackelford
15:06 15 May 19
Products are great (both TV's and the amazing seating they offer.) Very professional staff. Can't go wrong here.
Steve Graham
Steve Graham
15:20 12 May 19
Great people. Great response. Very knowledgeable. Recommend highly.
Phyllis Schneider
Phyllis Schneider
16:31 13 Apr 19
Great service, good selection and quality, fair prices. Would definitely recommend. We purchased a TV, console cabinet, and soundbar.
Phyllis Schneider
Phyllis Schneider
01:15 07 Apr 19
The personal service at the Fairfax Big Screen Store is excellent. The quality of the products they carry, such as Samsung and Bose are rated as some of the best. When they have sales the deals are especially appealing although their regular prices are good and competitive anytime. Delivery and set-up were on time and so helpful. Our purchase consisted of a 75” Samsung TV, Bose Soundbar, and console to set the TV on as I did not want it hung on the wall. We are having a little issue with the soundbar (may be user issue!) but am confident if we reach out to the store we can get the assistance we need.
Edward Nead
Edward Nead
23:53 18 Jan 19
Matching prices, double warranty, cutting edge technology and a knowledgeable sales staff that answered every question I threw at them. I will definitely be back!
Chuck Black
Chuck Black
20:54 11 Jan 19
I had a problem with my Samsung 55 inch TV, the staff was great and worked hard to resolve the problem. But the third party extended warranty company they use is awful. I started in Aug with a repair ticket, two different repair companies and no shows later, company number three picked up my TV and I finally received a new TV in Dec. Again the Big Screen Store staff are great!
Myron Radio
Myron Radio
17:03 04 Jan 19
This company is extraordinary on every corner of the business - Sales, Technical Support, Service. They are all very professional, yet personable as they focus on meeting your needs.
Nancy Cunningham
Nancy Cunningham
21:35 16 Dec 18
Knowledgeable staff. Very pleasant experience and great prices all around.
Brent Fritzeen
Brent Fritzeen
20:38 04 Dec 18
Great products and service at the Big Screen Store. Our salesman was Essy and he was extremely helpful and very knowledgeable. I definitely prefer the Big Screen Store over big box competitors and plan to buy another TV next year.
Michael Bowley
Michael Bowley
18:30 29 Nov 18
Staff was great. Straight forward, honest, up front, and very pleasant to deal with. Anwsered all my questions in simple easy to undsrstand verbage. Thanks so much for an incredible experience.
Edgar Wimberly
Edgar Wimberly
22:03 27 Nov 18
Best TV buying experience ever. Knowledge sales staff, picked out the Samsung UHD TV. Next day delivery, service folks removed old set, set up new one. No muss, no fuss, no box to throw out. Best prices and service. Why go anywhere else.
Michael Rotter
Michael Rotter
13:11 04 Nov 18
Jason was knowledgeable, helpful, but not pushy. I had a good TV buying experience.
Rise Putzke
Rise Putzke
00:25 20 Oct 18
Wanted a big screen got a better price than Amazon and was set up and working perfect in 1 day.
Clayton Russell
Clayton Russell
02:44 04 Sep 18
This is THE place to go for all of your TV and audio/video needs. They go above and beyond to find the best deal to fit your needs and have the personnel that guide you every step of the way. Never pushy, never tying to sell you anything more than you need/ask for, just top-notch, ultra-knowledgeable salespeople who truly have your best interests in mind. I worked with Matt at this store and appreciated his attention to detail and willingness to find the best deal out there on my new Samsung TV. It was a throwback to when stores placed emphasis on customer service, followed through on commitments to the customer and provided an outstanding customer experience. I will be returning here for all of my future Audio/Video needs.
Michael Duncan
Michael Duncan
19:09 29 Aug 18
Very low pressure informative experience at the store. We got the best price and prompt professional installation of the product. We are very pleased with our experience at the Fairfax Big Screen Store.
Karina Mccloud
Karina Mccloud
14:07 14 Aug 18
Matthew Cooper provided an excellent service when we came into the store. He paid attention to details, answered all of our questions and gave us options based on our needs. Highly recommended. Thank you Matthew!!
RICARDO GONZALEZ
RICARDO GONZALEZ
20:54 15 Jul 18
I have purchased several big screen TVs from this store for the past 15 years. No pressure sales. Best deal in terms of price, service and selection. Their installation staff is professional and friendly. They also have a great selection of home theater seating arrangements. Strongly recommend them to anyone interested in buying big screen and home theater seating.
Joe Clark
Joe Clark
20:31 29 Jun 18
The Experience was excellent!Essy did more than I expected;True professional in all aspects ofThe the Sale!! His presentation sold meOn your product!Your company is very fortunate to have This caliber of person promoting your Product!Thank You for making this transaction a stress free Exercise!Have a prosperous year!!!! Joe clark
BMF
BMF
19:55 06 Jan 17
Although prices tend to be a wee bit higher than the Best Buy and HHGregg type of stores, the employees at The Big Screen Store on Lee Highway in the City of Fairfax offer more value with their knowledge.
Fairfax City Reporter
Fairfax City Reporter
12:31 25 Oct 16
The Big Screen Store is a retailer store located on Lee highway, Fairfax. It retails in TVs, home theater systems, audio equipment & furniture such as couches & chairs. The store offers competitive prices and various services in terms of delivery and setup. Furniture items are really durable and soft. Do not hesitate to do business with this store again. You will enjoy great experience of shopping at The Big Screen Store.
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