1485 Carl D. Silver ParkwayFredericksburg, VA 22401
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|Monday||11:00 AM - 8:00 PM|
|Tuesday||11:00 AM - 8:00 PM|
|Wednesday||11:00 AM - 8:00 PM|
|Thursday||11:00 AM - 8:00 PM|
|Friday||11:00 AM - 8:00 PM|
|Saturday||10:00 AM - 7:00 PM|
|Sunday||12:00 PM - 5:00 PM|
- Fredericksburg, VA
02:33 04 Feb 19
My experience with the Big Screen Store was totally outstanding from start to finish. I met with one of the salespersons Mr. Ed Hodge and was blown away by his knowledge of the tv’s and accessories. He walked me through the various televisions and options each provided, which help make my choice of purchasing a television and sound bar, much more informed. I was confident that I was purchasing the components I wanted without any buyers remorse. After the TV was delivered the closer of the deal and most important part was the installation of the components I purchased, and the service provided by the installer Mr.Romeo Patterson and associate Dre, of RSP Solutions was nothing short of professional. They discussed the possible installation location over my fireplace and offered sound logical suggestions. The results was a perfect setup that impressed me and I am sure will impress my guest. Because of the install, which I feel is just as important as the purchase; I will definitely use the Big Screen Store again.
03:14 16 Dec 18
Excellent store and alternative to bestbuy/other big box retailers. I'll keep it short and simple. Excellent customer service, Ryan extremely knowledgeable of products offered at store and beyond. Gives honest input about products, relaxed sales approach no hounding. Best warranty options I could find. This is the place to buy a big screen TV for sure.
17:14 11 Dec 18
My second purchase from the Big Screen Store was as good if not better than the first. They listened to what I wanted and made several recommendations for me to research on my own. Then if I liked one of their recommendations, all I had to do was call and make my purchase over the phone. I ordered the next day and I received EXACTLY what I wanted the following day. No pressure sales, just professional assistance. The delivery team was courteous and conducted the delivery with care. You will not find a better store to buy your next TV than "The Big Screen Store."
23:34 27 Nov 18
We were very satisfied with our purchase. The salesmen were very patient with answering our many questions as well as explaining everything to us. When I did have an issue, they took care of it right away. They seem genuinely concerned with customer satisfaction, right up to the owner. Pleasant experience and we'll be back when we buy our next television.
16:23 27 Nov 18
I purchased a Samsung 65” curved TV. It was delivered and set up the following day. Although I wasn’t charged for set up the technicians did it anyway. I am extremely pleased with The Big Screen store and will purchase my next TV from them.
16:25 27 Oct 18
Best source for Samsung Big Screen. Knowledgeable staff competitive prices
17:18 21 Oct 18
I've bought at least three TVs, a sound bar and a cabinet from these guys and all service, advice and component reliability were outstanding!
18:25 20 Sep 18
Ed Hodge is my guy at this store. While I have not made all of my TV purchases here they are always my first stop when ever I need a new screen. Very happy with the TV I bought a few months ago. Professional Saturday delivery. Great advice, no pressure and very friendly. I cant recommend enough.
22:50 31 Aug 18
Ryan was very helpful in helping my mother select a Samsung TV. He was very patient as she is not very good with electronics. I highly recommend this store and can't compliment Ryan enough! I'll be back for for my big screen!
15:41 22 Aug 18
Bought a 55 inch QLED from Corey. He was able to get it for me delivered when it was convenient for us. He also provided best guidance when it came to deciding which TV to purchase. Thank you for your dedication. You rarely get this level of customer service nowadays... especially from any online retailer or even Best Buy.